It includes business management software for finance, operations, and field service, as well as customer relationship management (CRM) software.ĭynamics CRM is the business's primary sales tool. In 2012, Microsoft announced a major overhaul of the product, rebranding it as Microsoft Dynamics 365.ĭynamics 365 is a modular software suite. Since 2008, it has been increasingly part of the Microsoft Dynamics family of products, which also include Microsoft Dynamics AX, Dynamics CRM, and Microsoft Dynamics GP. Microsoft Dynamics 365 was originally called Microsoft Dynamics NAV, released on November 1, 2001. Field Service Management (FSM) extensions.Configure, Price, Quote (CPQ) solutions.

Expenses management & invoice automation.The Microsoft Dynamics 365 third party extensions include connectivity with: Although these extensions generally work well with Dynamics 365, they are ultimately developed and supported by third parties rather than by Microsoft.ĭynamics 365 Business Central extensions enable further industry related processes for financials, sales, and customer service to work together seamlessly. These third party extensions expand the functionality of the core Dynamics 365 product to perform tasks and capabilities for specific company and industry needs. In this section we'll discuss the third party extensions and add-ons for Microsoft Dynamics 365 which provide additional functionality to the core Dynamics 365 product. ERP Implementation Project Plan Example.ERP Vendor Selection Criteria Checklist.Top 10 ERP Systems: Professional Services.Top 10 ERP Systems: Wholesale & Distribution.ERP Implementation Failure Case Studies.

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